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Services

We specialize in customization and collaboration.

Two Canes offers a wide range of services and partnership opportunities. Accessibility does not call for one-size-fits-all solutions, which is why each of the services outlined below is a starting point, from which we work alongside our clients to further tailor to their unique needs. Read through some of our high-level case studies for an idea of the wide range of projects we’ve completed. We also provide general hourly consulting services, where we are available to work with clients to tackle challenges as they arise.

Training

Digital Media Accessibility 101

This training can be delivered virtually over Zoom or in-person and focuses on all web-based content your organization produces. This training is aligned with the Accessibility for Ontarians with Disabilities Act (AODA) and Web Content Accessibility Guidelines (WCAG), utilizing the Two Canes SEE Model as a training guide. This training empowers you to optimize the accessibility of your web content, and will educate you on the available features and limitations of various social media platforms and management tools. There is an Accessibility Report add-on available for this session that includes an audit of your online presence with step-by-step instructions for remediation and improvement.

Staff Accessibility and inclusion Training

This training is available virtually via Zoom and in-person. This is a customized training to address the unique needs of each organization we work with. Our sessions may be geared towards anyone in an organization, from leadership to front-line employees. Training sessions are delivered in a wide variety of formats and explore topics ranging from general disability awareness to AODA compliance within both physical and digital spaces. Training can also be geared to a specific need identified by the organization. We utilize interactive exercises and discussion to facilitate accessibility training that is humanized, meaningful, and engaging for all.

Please Note: For Ontario-based organizations, this training fulfills the mandatory requirement to provide all employees with AODA training and can be offered as a yearly subscription or a one-time training.

Presentations and Speaking Engagements

There are so many incredible individuals and organizations facilitating meaningful change by providing platforms for important discussions to take place. Whether the platform is a large conference or more intimate event, we are always eager to lend our voices in any way we can. We deliver presentations and talks on a wide range of topics, and seek out partnerships for collaboration on inclusive programs and events. We would love work with you!

Audits, Assessments and Reports

Built Environment Audit

Two Canes Consulting, in partnership with industry leaders in built-environment accessibility, ensures compliance with AODA for the Built Environment. Audits extend beyond compliance with the Accessibility for Ontarians with Disabilities Act (AODA), Ontario Building Code (OBC), and Canadian Standards Association (CSA), and provides additional recommendations for optimal access and navigation for persons with a wide degree of needs. This includes but is not limited to signage, wayfinding, colour and contrast as well as additional accessibility features. The audit will use well-established tools and testing to provide a snapshot of a company’s current accessibility to inform future improvements. It also includes site visits and comprehensive reports detailing the findings and areas for improvement.

PDF Audit

Many organizations utilize PDF documents to distribute forms, reports, and other valuable information in a format that is downloadable and maintains its formatting. Although PDFs present a number of accessibility challenges, it is possible to make themThis audit evaluates up to 2 different PDFs against WCAG 2.0 A and AA criteria and offers suggestions on how to fix identified issues. 

Website Audit

The Two Canes audit provides an accessibility evaluation of your site and will identify accessibility errors and warnings, including colour contrast and font accessibility against Web Content Accessibility Guidelines (WCAG) version 2.0 A/AA. 

We offer 5 types of audits to match your web needs and budget. Please note, we have included cost for for-profit organizations, as well as the discounted rate offered to non-profit organizations. 

Internal Document Audit

Two Canes will complete an audit of any digital or hardcopy documents distributed to employees within your organization (i.e. onboarding and training materials, accessibility policies and plans, branding guidelines), to ensure accessibility, best practice, and compliance with AODA and WCAG 2.0 guidelines. Through this audit, Two Canes is looking at accessibility for the reader/user as well as accessibility of processes outlined with the documents themselves.

Physical Products and Solutions

An area of accessibility compliance that is often overlooked, but low-cost to remediate, is the availability of accessible format materials. Two Canes is able to provide accessible formats (braille, large-font, high-contrast, QR Code/digitally enabled) of the following materials upon request:

  • Menus and service lists
  • Formal programs
  • Signage
  • Business cards

Research and Consultation

Two Canes has the expertise and resources to take on a wide range of research and consultation projects, including but to limited to, accessibility-related projects focused on:

  • Eligible funding opportunities for your organization to improve and expand accessibility efforts
  • Comparative analysis of accessibility of third-party service providers your organization is looking to work with
  • Qualitative research through interviews and focus groups with the disability community
  • Planning of accessible events and gatherings, considering a wide range of participant needs and preferences
  • Commercial and residential design projects, with adherence to Universal Design (UD) principles and consideration for specific needs